How to Order
How to use the Digital Wallet
Our Gift Card, Loyalty, Referral, Birthday, and Refund programs all reward customers in the form of store credit, or Digital Wallet balance that can be used at checkout in place of a card, to encourage customers to continue coming back to the site. When a customer enters a gift card code, they'll see a message at the top of their cart page that says Gift card converted to balance. When a customer makes a purchase, the percentage cashback will automatically be added to their balance.Few readersHow to Subscribe to a Weekly Meal Plan
We recommend that a customer should always create an account first, at which point they can go to their profile and edit their diet preferences and add all their shipping and billing information and Credit Card. If a customer would like to purchase a subscription they can go to Shop Meal Plans. This ordering system is re-occurring and they will be automatically billed every week. The customer will be asked a series of questions to set up their plan settings. These can be categorizedFew readersHow to Order a Meal Pack
We recommend that a customer should always create an account first, at which point they can go to their profile and edit their diet preferences and add all their shipping and billing information and Credit Card. If you have the Meal Pack ordering system a customer can pick meals as they like. They simply go to Shop Meal Pack. Your customers should first start by selecting the date they would like to have all the meals they select delivered. Following this step a customer can then chooseFew readersHow to Purchase a Gift Card
In Sprwt customers can purchase a gift card and send them to a friend or loved one. The end user can then add the balance to their profile or apply the gift card directly to a checkout.Few readersWhy was a checkout with meals $0 or $2
In Sprwt, subscriptions are setup as two independent components. The first is the creation of a plan and the latter is the selection of meals for that plan. Imagine the following scenario. Your customers are purchasing a box, and in the first scenario they are paying for what the box will contain i.e. 10 meals that are 5 breakfast and 5 entrees; they are paying for the renewal of receiving this box. The second process of meal selection is merely filling the box with the appropriate meals and therefore there are no additional charges since they've already purchased the plan in the previous step.Few readersHow to order off the By the Pounds
With Sprwt customers can have the option to purchase meals in bulk by the pound. This is traditionally used to sell protein, carbs, and veggies by the pound. This is an add-on feature you can purchase for $75/mos. If activated a customer would like to purchase from the bulk menu they should go to Shop By the Pounds. The customer can then select what recipe they would like to purchase in bulk. They can then select the quantity they'd like to purchase. Additionally, the customer can create mFew readersHow to Order A la Carte
We recommend that a customer should always create an account first, at which point they can go to their profile and edit their diet preferences and add all their shipping and billing information and Credit Card. If you have the A la Carte ordering system a customer can pick meals as they like. They simply go to Shop A la Carte in the navigation menu. On the left-hand of the screen (on desktop) or filter icon (mobile) a customer can filter meals further depending on what they are lookingFew readersHow to order a Custom Meal
With Sprwt customers can have the option to customize their meals entirely from scratch. Customers can select their own protein, sides, veggies/carbs, and even modify recipe/ingredient quantities. This is an add-on feature you can purchase for $75/mos. If activated, a customer would like to purchase from the custom meal builder they should go to Shop Custom Meal Builder. The customer can then select the protein, carbs, veggies, side options, as they choose based on what is activated from tFew readersCustomer Dashboard - Manage Subscriptions
When a customer goes to the profile they can click My Subscription and view their current subscription or be redirected to purchase a subscription plan if they do not have one. On the Subscription Dashboard, a customer can view how many meals they have for the upcoming delivery date. They can Pause the current or upcoming delivery date within their current billing plan. Additionally, customers can view their current plans rate, start and end date, as well as when their planFew readers
Registering and Profiles
Referrals, Loyalty, Gift Cards, and Birthday Presents
With Sprwt, you have access to the Marketing Hub System when you purchase Base or Pro Plan. The marketing hub has access to various features that tie into the Digital Wallet. This digital wallet acts as a vault for digital credit customers can use for future checkouts. Loyalty Program When a customer makes a purchase on your site, depending on the Cashback Percentage you set, the customer will receive digital credit in their wallet. For example, if you have a 2% cashbacFew readersHow to Re-order from a Previous Checkout
We're constantly looking for new ways to improve your ordering experience and we think this one may be the next big thing... Think about all those times you have ordered meals with very specific requirements, whether it be about portion size, ingredient dislikes, or allergens. You're not going to want to make those exact edits over and over each week. And what if they just loved last week's lasagna with a side of sauteed spinach -a killer combo they built themselves? Don't go throughFew readersHow to Create a Customer Profile
Welcome to Sprwt. You're 1 solution to run your meal prep business. The most important part of this site is to create an easy experience for your customers. So the first thing to do is explain how a customer creates an account. When your customer visits your site, in the top right corner and click Sign up. Then you fill out the information, your name phone number, email, passwords, and birthday, and CAPTCHA. The Captcha is CASE SENSITIVE. Note: The birthday feature if yoFew readersHow to Edit a Customer Profile
When a customer signs up on your website they have access to a profile. To access their profile, click the person icon in the top right menu. From the profile the can access their shipping and billing information, add a saved credit card, edit their allergens and dislikes and diet preferences, and more. When choosing meals, the Sprwt system looks at each individual customer's diet preferences to make sure the customer sees meals that match their dietary needs. For instance, when a custFew readersWhat do the Icons do in the Nav Bar
Navigating a Sprwt website can be a bit daunting. There are gizmos aplenty, whozits and whatzits galore, and we have some thingamabobs for sure. So what does every button do and how do I get around. If you're a customer and you're logged in, you'll see a bunch of icons in the top-right corner of the navigation bar. Each of them can take you to a cool page. So what do they aFew readersThe Checkout Process
Time to checkout so you can start easy, but where do we start? When going to the cart first step is to make sure you are logged into your account. If you haven't created an account you will be prompt to do so before continuing. Once ready to checkout go to the cart page. From there you will have 3 steps to go through before you are finished. First steps first, make sure you're happy with what you've got. This step gives a preview to your customers on what they are ordering. Once the cFew readersWhat are diet preferences?
Users can edit their profile and manage their dietary preferences in order to improve their ordering process. These diet preferences are set by you on the admin dashboard under meal categories. A diet preference helps your customers filter their menu such as adding a category like Vegan, Low Carb, Paleo, etc... When a customer sets a preference on their profile, it will automatically filter your recipes on the menu based on what they want to eat, thus creating a faster and more efficient ordering process.Few readers